Incident Reports

Incident Reports can be added, modified, deleted, or distributed via e-mail to distribution lists. Spell checking is available on all text fields.

Incident Reports include the following information:

Initial Information

• Incident status (open or closed)
• Location
• Contact information.
  

Investigation

• Type of incident
• Date and time
• Detailed Incident Description
• Response times
• Actions taken
• Root causes
• Steps to prevent recurrence.
  

Updates

• Updates and modifications to filed reports
• Reasons for edits.
  

Future Steps

• Actions to be taken in the future
• Who is responsible
• Target completion date.
  

File Uploads

• Files can be uploaded and attached to the Incident Report
• When Incident Report is distributed, user can select if files are included as attachments
  

Email Distribution

• Incident Report can be distributed via email to individuals or email lists
• Distribution history will appear showing to whom and when the report was sent
• 3 types of emails: initial incident email to all interested parties; emails to individuals identified as responsible persons for future steps; incident report update email
  
  

Task Assignment & Completion

• Persons assigned corrective actions and tasks receive emails with incident report information, their tasks and completion dates
• Those responsible for uncompleted future steps receive emails with links that let them mark their tasks as completed
• When all future tasks are completed, the incident is automatically closed
  Incidents may also be manually closed by the administrator